This blog is about the differences between a laser dealer versus a laser broker.
What is the difference between a laser dealer and a laser broker? In some cases maybe nothing and in other cases a lot. Typically a laser broker is like a broker in other forms of business, they act as the middle man. A broker will locate the system your interested in and try to structure a deal between the buyer and the seller. In most cases this can be a smooth no complication transaction and in some cases, once money has changed hands and the deal is done, your on your own.
Since most brokers do not own their inventory or have it at their location, it’s hard to determine if all the items that should be with the laser are with the laser (safety glasses, manual, keys). Without an independent inspection of the laser, the broker relies solely on the seller for an accurate report on the lasers condition. This should be an area of concern! In order to save on cost lasers are typically shipped directly from the sellers office to yours.
Sometimes when requesting information about the laser (pulse count, model year, system configuration, pictures) there can be a delay with the seller getting back with the broker and then to you. Not all brokers are the same, but it pays to inquire into how much the broker really knows about the laser your interested in.
Some concerns when considering a broker transaction
Will there be a warranty with the laser? In most cases if there is a warranty it will come from the broker. Typically when a seller sells a laser they want to be done with it.
If the laser arrives missing items, will the broker correct the situation or refer you onto the seller?
Will the laser be inspected prior to purchasing and by who?
How many years has the person your working with been in business?
Occasionally some dealers will sell lasers on consignment for previous customers and the laser is still at the customers site. Be sure to ask the dealer if the laser is at their location either way.
When working with an equipment dealer, typically they will have the laser in their inventory. Hopefully this will give a level of comfort that the dealer was willing to spend their own money to buy the laser. Occasionally some dealers will sell lasers on consignment for previous customers and the laser is still at the customers site. Be sure to ask the dealer if the laser is at their location either way.
It takes time for a dealer to build an on going business. Inventory, nationwide service, leasing , operating capital and most importantly laser knowledge. Some brokers can literally start a business with a laptop in one hand and a phone in the other calling and placing ads. Unfortunately just as quick as some brokers come, they go. As stated at the beginning of this blog, not all brokers are the same, but asking a few questions might help you decide if a broker or dealer is right for you.