Shipping Policy

Advanced Medical Incorporated

At Advanced Medical Incorporated, we strive to ensure a smooth and efficient shipping experience for our valued customers. Below is our detailed shipping policy for equipment and parts:

1. Order Processing

Order Confirmation: Once an order is placed, you will receive a confirmation email with the order details.
Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays). For custom or specialty equipment, processing times may vary.
Expedited Orders: Expedited processing is available upon request, subject to additional fees.

2. Shipping Methods and Rates

Standard Shipping: Standard delivery times vary between 3-7 business days, depending on the destination.
Expedited Shipping: Expedited options (e.g., overnight or 2-day delivery) are available at checkout for an additional charge.
Freight Shipping: Large or heavy equipment requiring freight shipping will include detailed shipping estimates and additional handling fees.

3. Shipping Areas

Domestic Shipping: We deliver to all states within the U.S., including Alaska and Hawaii. Additional fees may apply for remote locations.
International Shipping: Available for select equipment and parts. Customers are responsible for any customs duties, taxes, or import fees.

4. Shipping Costs

Shipping costs are calculated based on:

Weight and dimensions of the package
Shipping destination
Chosen delivery method

Shipping costs will be displayed at checkout before completing your purchase.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor the delivery status using the provided tracking number.

6. Damaged or Lost Shipments

Damaged Items: If your shipment arrives damaged, please notify us within 5 business days of receipt. Include photos of the damaged item(s) and packaging for prompt resolution.
Lost Shipments: If your shipment is lost in transit, contact us immediately. We will work with the carrier to locate the package or provide a replacement if necessary.

7. Returns and Exchanges

For information on returns or exchanges, please refer to our Returns Policy available on our website or contact customer support.

8. Shipping Restrictions

Certain medical equipment or parts may be subject to shipping restrictions due to regulations or carrier limitations.
Advanced Medical Incorporated reserves the right to adjust shipping options as needed.

9. Customer Support

For shipping inquiries or assistance, please contact us at admin@amilasers.com

Advanced Medical Incorporated is committed to delivering your equipment and parts securely and promptly. Thank you for choosing us as your trusted provider.

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