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512-960-4268

Terms and Conditions

Terms and Conditions for Advanced Medical Incorporated


1. Contact Information

For direct and effective communication with Advanced Medical Incorporated, customers can reach us at:


  • Phone: 512-960-4268


  • Email: admin@amilasers.com


Our customer support team is available to assist you with inquiries, concerns, or service requests during standard business hours (cst) 9:00 am – 5:00 pm Monday - Fridays.


2. Return/Refund Policy


  • Eligibility: Heads and laser parts may be returned within 5 days of receipt for an exchange, provided they are working or defective, in original packaging, and accompanied by proof of purchase.


  • Non-Refundable Items: Certain items, such as medical devices, boards, modules, or customized orders, are not eligible for return.


  • Process: Customers must contact our support team for warranty support. Return shipping costs will apply unless the item is defective or incorrect.


  • Refund Timeline: Refunds will be processed within 5-10 business days after the returned item is received and inspected.


3. Total Transaction Costs

Before completing a purchase, customers will be provided with a detailed summary of the transaction, including:


  • Product price(s).


  • Applicable taxes.


  • Shipping and handling fees.


  • Any additional charges related to the purchase.


5. Stock Availability


  • Customers will be notified of any known delays or shortages of stock before completing their transaction.


  • In the event of an unexpected delay, Advanced Medical Incorporated will provide updates on the estimated delivery timeframe and offer alternative options, such as back-orders or cancellations.


6. Receipt of Transaction

After completing a purchase, customers will receive a receipt summarizing the transaction, which will include:


  • A breakdown of the total cost.


  • Itemized product list.


  • Payment details.


  • Delivery or pickup information.


For further clarification or assistance, please contact us using the information provided above.


Advanced Medical Incorporated reserves the right to update these terms and conditions at any time. Customers will be notified of significant changes.